Q: What type of fuel should I be using?
A: Zippo butane is recommended for your Zippo Flexible Neck Utility Lighter or Flex Neck Utility Lighter XL. Use of other fuel may result in damage to the filling valve and could cause clogging.
Q: How do I refuel my Flexible Neck Utility Lighter?
A: Hold the torch with the butane refill valve up. Invert the fuel can and insert the tip of the butane into the torch’s refill valve. Take a moment to ensure a proper connection. Apply firm and even pressure to allow fuel to flow into the lighter’s fuel tank until full.
Q: What precautions should I take before refilling my Flexible Neck Utility Lighter?
A: Before filling, ensure that your lighter has had sufficient time to cool to room temperature. Do not refuel over containers such as sinks or near a flame. Butane tends to settle and collect in the lowest point.
After filling your torch, allow at least two minutes for the butane to stabilize before igniting.
Q: How do I use the lighter?
A: When igniting it for the first time, be sure that the flame adjustment is set to the minimum position. Use with caution and aim safely away from yourself and combustible materials. After the flame is stabilized, adjust to your preferred flame height setting.
Q: How do I operate my Flexible Neck Utility Lighter?
A: To operate, adhere to the following steps:
- Depress and hold the safety lock button.
- Slide ignition switch forward to ignite and hold to maintain the flame.
- Release the ignition switch to extinguish the flame and stop fuel flow.
Q: How do I adjust the flame height?
A: To adjust the flame size, turn the regulator toward “+” for a higher flame or “-“ for a lower flame.
Q: If my Flexible Neck Utility Lighter needs repair, what can I do?
A: First, make sure your lighter is still within the two-year warranty window. If it is, please complete our repair form, which can be accessed by clicking here.
Please do not mail your utility lighter. Shipping regulations can restrict shipping of filled or previously filled lighters